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Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. However due to the perishable nature of our products we cannot accept returns. For full details refer to our terms and conditions.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. For full details refer to our terms and conditions
Where are your pasties made?
We make all our pasties ourselves in St. Austell, Cornwall. All pastry, cheese and seasoning mixes are made by us, and all vegetables are freshly prepared in-house.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.